.bca2{--bca2-accent:#ffd400;--bca2-dark:#151515;--bca2-muted:#737373;--bca2-line:#e9e9e9;position:fixed;z-index:999999;right:22px;bottom:22px;font-family:Arial,Helvetica,sans-serif;color:#111}
.bca2 *{box-sizing:border-box}
.bca2 [hidden]{display:none!important}
.bca2-launcher{width:68px;height:68px;border:0;background:transparent;padding:0;border-radius:50%;cursor:pointer;filter:drop-shadow(0 8px 18px rgba(0,0,0,.22));transition:transform .18s ease;display:block;margin-left:auto}
.bca2-launcher:hover{transform:translateY(-2px) scale(1.02)}
.bca2-launcher:focus-visible,.bca2 button:focus-visible,.bca2 input:focus-visible,.bca2 textarea:focus-visible{outline:3px solid rgba(255,212,0,.42);outline-offset:2px}
.bca2-launcher-icon{display:block;width:100%;height:100%;object-fit:contain}
.bca2-panel{position:absolute;right:0;bottom:82px;width:390px;height:min(650px,calc(100vh - 120px));min-height:510px;background:#fff;border:1px solid #d9d9d9;border-radius:18px;overflow:hidden;box-shadow:0 18px 65px rgba(0,0,0,.24);display:flex;flex-direction:column}
.bca2-header{min-height:72px;background:var(--bca2-dark);color:#fff;display:flex;align-items:center;justify-content:space-between;padding:15px 18px}
.bca2-title{display:block;font-size:15px;line-height:1.2;font-weight:800}
.bca2-status{display:flex;align-items:center;gap:5px;font-size:11px;margin-top:5px;color:#fff}
.bca2-status i{width:7px;height:7px;border-radius:50%;background:#32c769;box-shadow:0 0 0 2px rgba(50,199,105,.12)}
.bca2-close,.bca2-teaser-close{border:0;background:transparent;color:inherit;font-size:20px;line-height:1;width:34px;height:34px;border-radius:50%;cursor:pointer}
.bca2-close:hover{background:rgba(255,255,255,.09)}
.bca2-messages{flex:1;min-height:0;overflow-y:auto;padding:20px 15px 14px;scroll-behavior:smooth;background:#fff}
.bca2-messages::-webkit-scrollbar{width:8px}.bca2-messages::-webkit-scrollbar-thumb{background:#9b9b9b;border-radius:9px;border:2px solid #fff}
.bca2-msg{display:flex;margin:0 0 11px;width:100%}
.bca2-msg-assistant{justify-content:flex-start;padding-right:48px}.bca2-msg-user{justify-content:flex-end;padding-left:48px}
.bca2-bubble{max-width:100%;padding:12px 13px;border-radius:15px;font-size:14px;line-height:1.36;white-space:pre-wrap;overflow-wrap:anywhere}
.bca2-msg-assistant .bca2-bubble{background:#f0f0f0;border-bottom-left-radius:5px}.bca2-msg-user .bca2-bubble{background:#151515;color:#fff;border-bottom-right-radius:5px}
.bca2-msg.is-proactive .bca2-bubble{box-shadow:inset 3px 0 0 var(--bca2-accent)}
.bca2-message-files{display:grid;gap:7px;margin-top:9px}.bca2-message-file{display:flex;align-items:center;gap:8px;padding:8px;border-radius:9px;background:rgba(255,255,255,.13);border:1px solid rgba(255,255,255,.14)}
.bca2-msg-assistant .bca2-message-file{background:#fff;border-color:#ddd}.bca2-message-file>span:last-child{min-width:0}.bca2-message-file strong{display:block;font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:200px}.bca2-message-file small{display:block;font-size:10px;opacity:.7;margin-top:2px}
.bca2-file-icon{width:31px;height:31px;flex:0 0 31px;border-radius:8px;display:inline-flex;align-items:center;justify-content:center;background:#202020;color:#fff;font-weight:800;font-size:9px;letter-spacing:-.02em}
.bca2-typing .bca2-bubble{display:flex;gap:4px;align-items:center;height:38px}.bca2-typing span{width:6px;height:6px;border-radius:50%;background:#949494;animation:bca2dot 1.1s infinite ease-in-out}.bca2-typing span:nth-child(2){animation-delay:.15s}.bca2-typing span:nth-child(3){animation-delay:.3s}@keyframes bca2dot{0%,60%,100%{transform:translateY(0);opacity:.45}30%{transform:translateY(-4px);opacity:1}}
.bca2-system-tag{width:max-content;max-width:90%;margin:8px auto 13px;border:1px solid #dedede;border-radius:999px;background:#fafafa;color:#6d6d6d;font-size:11px;padding:6px 10px;text-align:center}.bca2-system-tag.is-success{border-color:#c8e8d2;color:#21723a;background:#f2fbf5}.bca2-system-tag.is-error{border-color:#f0c7c7;color:#a02323;background:#fff7f7}.bca2-system-tag.is-loading{animation:bca2pulse 1.1s infinite}@keyframes bca2pulse{50%{opacity:.55}}
.bca2-upload-tray{border-top:1px solid var(--bca2-line);padding:8px 12px;display:flex;gap:7px;overflow-x:auto;background:#fafafa}.bca2-file-chip{display:flex;align-items:center;gap:7px;min-width:0;max-width:230px;padding:6px 7px;border:1px solid #ddd;border-radius:10px;background:#fff;box-shadow:0 2px 8px rgba(0,0,0,.03)}.bca2-file-chip .bca2-file-icon{width:25px;height:25px;flex-basis:25px;border-radius:6px;font-size:8px}.bca2-file-name{font-size:11px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;min-width:0}.bca2-file-chip button{border:0;background:#efefef;width:20px;height:20px;border-radius:50%;cursor:pointer;color:#555;line-height:18px;padding:0;flex:0 0 20px}
.bca2-form{display:flex;align-items:flex-end;gap:8px;padding:10px 12px;border-top:1px solid var(--bca2-line);background:#fff}.bca2-attach,.bca2-mic,.bca2-send{border:0;cursor:pointer;flex:0 0 auto;display:flex;align-items:center;justify-content:center}.bca2-attach,.bca2-mic{width:38px;height:38px;border-radius:50%;background:#f3f3f3;color:#222}.bca2-mic{position:relative;transition:background .15s ease,color .15s ease,transform .15s ease}.bca2-attach svg,.bca2-mic svg{width:20px;height:20px;fill:currentColor}.bca2-attach:hover,.bca2-mic:hover{background:#e9e9e9}.bca2-mic.is-listening{background:#e53935;color:#fff;animation:bca2micpulse 1.35s ease-in-out infinite}.bca2-mic.is-transcribing{background:var(--bca2-accent);color:#111}.bca2-mic:disabled{opacity:.42;cursor:default}@keyframes bca2micpulse{0%,100%{box-shadow:0 0 0 0 rgba(229,57,53,.28)}50%{box-shadow:0 0 0 7px rgba(229,57,53,0)}}.bca2-attach:disabled{opacity:.45;cursor:wait}.bca2-attach.is-loading svg{animation:bca2spin 1s linear infinite}@keyframes bca2spin{to{transform:rotate(360deg)}}
.bca2-input{flex:1;min-width:0;resize:none;border:0;background:transparent;padding:9px 2px 8px;font:inherit;font-size:14px;line-height:1.35;max-height:96px;outline:none;color:#171717}.bca2-input::placeholder{color:#777}.bca2-send{width:44px;height:44px;border-radius:50%;background:var(--bca2-accent);color:#111;font-size:20px;font-weight:800;transition:transform .15s ease,opacity .15s ease}.bca2-send:not(:disabled):hover{transform:scale(1.04)}.bca2-send:disabled{background:#bcbcbc;color:#333;opacity:.9;cursor:default}
.bca2-footer{text-align:center;color:#929292;font-size:9px;padding:0 10px 9px;background:#fff}
.bca2-contact-card{margin:0 12px 10px;border:1px solid #dedede;border-radius:15px;background:#fbfbfb;padding:13px;box-shadow:0 8px 24px rgba(0,0,0,.06);max-height:330px;overflow:auto}.bca2-contact-head strong{display:block;font-size:14px}.bca2-contact-head span{display:block;font-size:11px;color:#777;margin-top:3px}.bca2-contact-grid{display:grid;grid-template-columns:1fr 1fr;gap:9px;margin-top:11px}.bca2-contact-grid label{display:block}.bca2-contact-grid label span{display:block;font-size:10px;font-weight:700;color:#555;margin:0 0 4px}.bca2-contact-grid small{font-weight:400;color:#999}.bca2-contact-grid input{width:100%;height:36px;border:1px solid #d8d8d8;border-radius:8px;background:#fff;padding:0 9px;font-size:12px;color:#111}.bca2-contact-grid input:focus{border-color:#9a9a9a;outline:none}.bca2-consent{display:flex;align-items:flex-start;gap:7px;margin:10px 0;color:#666;font-size:9px;line-height:1.35}.bca2-consent input{margin:2px 0 0;flex:0 0 auto}.bca2-consent a{color:#222;text-decoration:underline}.bca2-contact-submit{width:100%;min-height:40px;border:0;border-radius:10px;background:var(--bca2-accent);color:#111;font-weight:800;font-size:12px;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:8px}.bca2-contact-submit:hover{filter:brightness(.98)}.bca2-contact-submit:disabled{opacity:.55;cursor:wait}.bca2-contact-error{margin-top:8px;border-radius:8px;background:#fff1f1;color:#9b2020;padding:7px 8px;font-size:10px}
.bca2-teaser{position:absolute;right:0;bottom:84px;width:300px;background:#fff;border:1px solid #ddd;border-radius:15px;padding:13px 34px 13px 14px;font-size:13px;line-height:1.35;box-shadow:0 12px 35px rgba(0,0,0,.2);cursor:pointer}.bca2-teaser::after{content:"";position:absolute;right:23px;bottom:-7px;width:13px;height:13px;background:#fff;border-right:1px solid #ddd;border-bottom:1px solid #ddd;transform:rotate(45deg)}.bca2-teaser-close{position:absolute;right:3px;top:3px;color:#555;font-size:16px;z-index:1}
@media(max-width:520px){.bca2{right:10px;bottom:12px}.bca2-launcher{width:62px;height:62px}.bca2-panel{position:fixed;right:7px;left:7px;bottom:7px;width:auto;height:calc(100dvh - 14px);max-height:none;min-height:0;border-radius:16px}.bca2-header{min-height:66px}.bca2-contact-grid{grid-template-columns:1fr}.bca2-contact-card{max-height:46vh}.bca2-teaser{right:0;width:min(310px,calc(100vw - 20px));bottom:74px}.bca2-msg-assistant{padding-right:26px}.bca2-msg-user{padding-left:26px}}
/* 2.2.0 — escolhas guiadas dentro da conversa (não são uma barra fixa de botões). */
.bca2-msg-assistant{flex-direction:column;align-items:flex-start}
.bca2-choice-group{width:100%;margin:2px 0 8px;padding:2px 0 0}
.bca2-choice-title{font-size:10px;line-height:1.25;font-weight:800;text-transform:uppercase;letter-spacing:.055em;color:#777;margin:0 0 7px 2px}
.bca2-choice-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:7px;width:100%}
.bca2-choice{position:relative;min-width:0;min-height:48px;border:1px solid #dedede;border-radius:11px;background:#fff;color:#151515;padding:8px 24px 8px 9px;text-align:left;display:flex;align-items:center;gap:8px;cursor:pointer;box-shadow:0 1px 4px rgba(0,0,0,.025);transition:border-color .14s ease,background .14s ease,transform .14s ease,box-shadow .14s ease}
.bca2-choice:hover{border-color:#b8b8b8;background:#fafafa;transform:translateY(-1px);box-shadow:0 4px 12px rgba(0,0,0,.055)}
.bca2-choice:active{transform:translateY(0)}
.bca2-choice-icon{width:27px;height:27px;flex:0 0 27px;border-radius:8px;background:#f2f2f2;display:inline-flex;align-items:center;justify-content:center;font-size:11px;font-weight:800;color:#222;line-height:1}
.bca2-choice-copy{display:block;min-width:0;line-height:1.15}
.bca2-choice-copy strong{display:block;font-size:11.5px;font-weight:700;line-height:1.22;overflow-wrap:anywhere}
.bca2-choice-copy small{display:block;margin-top:3px;color:#888;font-size:9px;font-weight:400;line-height:1.2}
.bca2-choice-check{position:absolute;right:7px;top:7px;width:16px;height:16px;border-radius:50%;background:var(--bca2-accent);color:#111;font-size:10px;font-weight:900;display:none;align-items:center;justify-content:center}
.bca2-choice.is-selected{border-color:#bda100;background:#fffbea;box-shadow:inset 0 0 0 1px rgba(255,212,0,.35)}
.bca2-choice.is-selected .bca2-choice-check{display:flex}
.bca2-choice-submit{width:100%;height:38px;margin-top:8px;border:0;border-radius:10px;background:var(--bca2-accent);color:#111;font-size:11px;font-weight:800;cursor:pointer;transition:opacity .15s ease,transform .15s ease}
.bca2-choice-submit:not(:disabled):hover{transform:translateY(-1px)}
.bca2-choice-submit:disabled{background:#e4e4e4;color:#909090;cursor:default}
.bca2-choice-group.is-starter{margin-top:9px}
.bca2-choice-group.is-starter .bca2-choice{min-height:58px}
.bca2-choice-group.is-starter .bca2-choice-icon{background:#171717;color:#fff}
@media(max-width:520px){.bca2-choice-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:6px}.bca2-choice{min-height:46px;padding:7px 20px 7px 7px;gap:6px}.bca2-choice-icon{width:24px;height:24px;flex-basis:24px}.bca2-choice-copy strong{font-size:10.5px}.bca2-choice-copy small{font-size:8.5px}.bca2-choice-group.is-starter .bca2-choice{min-height:54px}}